Effective Date: March 29, 2018
The words “Adaptive” and “we” or “us” refer to Adaptive Biotechnologies Corporation or its subsidiary or affiliate that maintains the relevant website or provides the relevant services, and the term “you” refers both to you in your individual capacity and, if applicable, to your employer or institution if you are accessing our websites or services in your capacity as an employee, agent or other representative of such an entity.
In addition, you or anyone on your behalf are specifically requested not to send to us via email or via our external web site information that comprises protected health information. Such information may be submitted in Adaptive’s secure portal in connection with our clonoSEQ CLIA service. In such cases it is governed by other policies that are compliant with the Health Information Portability and Accountability Act (HIPAA). To read about your rights and our obligations for this information, please see our Notice of Privacy Practices at https://www.adaptivebiotech.com/hipaa-privacy-practice/.
WHAT WE COLLECT
We may collect the following information from you:
PERSONAL INFORMATION RELATING TO EU CITIZENS
Transfers of your Personal Information
Adaptive is located in the United States. If you are located in the European Economic Area (EEA) and you submit Personal Information to Adaptive, that information will be transferred to the United States. Adaptive carries out such transfers on the basis of your consent and/or Adaptive’s EU-US Privacy Shield certification. You can access Adaptive’s EU-US Privacy Shield registration here and Adaptive’s EU-US Privacy Shield policy here https://www.adaptivebiotech.com/privacy-shield-policy. Adaptive also takes reasonable security measures to protect your Personal Information during such transfers and to protect its privacy and security in the United States.
Your rights in relation to your Personal Information
To the extent that the EU General Data Processing Regulation (“GDPR”) applies to Adaptive’s processing of your Personal Information, you may have the following rights in relation to that Personal Information, including the rights:
- to correct any Personal Information that we hold about you;
- to have your Personal Information removed under certain circumstances unless continued processing is necessary by law;
- to have the processing of your Personal Information restricted where you dispute its accuracy, if you think its processing is unlawful, or if you otherwise object to its processing, or when Adaptive no longer needs your Personal Information and you need it in relation to a legal claim;
- to receive copies of your Personal Information under certain circumstances; and
- to complain to your national data protection regulator if you feel that any of your Personal Information is not being processed in accordance with the GDPR.
You may withdraw your consent to the processing of your Personal Information or marketing communications at any time by emailing: email@example.com. If you withdraw your consent, Adaptive will stop processing your Personal Information, unless it has any other legal basis for doing so, and will stop sending you marketing communications.
To exercise any of these rights, make a complaint, or request any additional information, please contact us at firstname.lastname@example.org.
WHAT WE DO WITH YOUR PERSONAL INFORMATION
We collect your Personal Information to understand your needs and improve or develop our services, and in particular for the following reasons:
- To respond to any inquiry you submit on our website
- To enable you to create an account on our website
- To respond to a request for a quote or information that you submit on our website or otherwise.
- To provide our services to you if you request them
- Internal recordkeeping
- To improve our products and services or develop new products or services.
- With your prior opt-in consent, to send you emails or other communications about existing or new or future products or services, Adaptive business, special offers or other information that we think you may find interesting.
- With your prior opt-in consent, to contact you by email, phone, fax or mail for market research purposes.
- With your prior opt-in consent, to send you promotional information about third parties that we think you may find interesting.
HOW WE MIGHT SHARE YOUR PERSONAL INFORMATION
We may disclose your Personal Information to third-party service providers to provide us with services such as website hosting, payment processing services and postal services.
We may disclose your Personal Information to our business partners in order to perform services you request or authorize, including as set forth in this policy, in accordance with our commercial practices.
Corporate Transactions or Events
We may disclose your Personal Information to a third party in connection with a corporate reorganization, merger, sale, joint venture, transfer, investment transaction, or other disposition of all or any of our business, including in connection with any bankruptcy or similar proceedings.
Sales and Marketing Purposes
When you provide your consent, we may use or disclose your Personal Information for sales and marketing purposes, including by disclosing your Personal Information to third parties for such purposes.
LINKS TO OTHER WEBSITES
We are committed to taking reasonable steps to protect the security of your Personal Information. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Personal Information we collect.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. A cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our websites in order to tailor them to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. In addition, we use Google Analytics to analyze web traffic, but we do not authorize Google to share in any information about you with any third parties.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our websites.
INFORMATION ACCESS, UPDATES AND CHOICE
You may choose to provide information to us by completing a registration form, sending us an email or otherwise contacting us. In the registration form, you may have an opportunity to elect to receive certain communications from us. Our email correspondence will include instructions on how to update certain personal information and how to unsubscribe from our emails and postal mail correspondence. Please follow the instructions in the emails to notify us of changes to your name, email address and preference information. When we think appropriate, we may take additional steps, such as confirmation emails, to verify your identity before granting access to your personal information. If you choose to unsubscribe from our email and/or postal mail services, you will no longer receive this correspondence. However, we may retain your information for a period of time to resolve disputes, troubleshoot problems or for other valid business or legal reasons.
Our websites are directed toward adults. We do not knowingly collect or use any personal information from children under age of 13, and if we become aware that we have collected such information we will delete it.
The use of our websites is governed by the laws of the state of Washington and the United States. If you are accessing our websites from any location with regulations or laws governing personal data collection, use or disclosure that differ from those of the United States and Washington State, then through your continued use you are transferring personal information to the United States and you consent to that transfer and to the collection and processing of such information in the United States. You also consent to the exclusive jurisdiction of any disputes arising in connection with our websites in the federal and state courts located in King County, Washington, USA. You also agree to attempt to first mediate any such disputes in good faith as we may request.